Curated resources for product people
We bring you the smartest takes on Product Management that matter. Loaded with articles, videos, podcasts, and more, Product Manual is your essential guide to building remarkable products.

The Man Who Lied to His Laptop: What We Can Learn About Ourselves from Our Machines
Based on his decades of research, Nass demonstrates that-although we might deny it-we treat computers and other devices like people: we empathize with them, argue with them, form bonds with them. We even lie to them to protect their feelings.

Voice User Interface Design
This book is a comprehensive and authoritative guide to voice user interface (VUI) design. The VUI is perhaps the most critical factor in the success of any automated speech recognition (ASR) system, determining whether the user experience will be satisfying or frustrating, or even whether the customer will remain one. This book describes a practical methodology for creating an effective VUI design. The methodology is scientifically based on principles in linguistics, psychology, and language technology, and is illustrated here by examples drawn from the authors' work at Nuance Communications, the market leader in ASR development and deployment.

Designing Voice User Interfaces: Principles of Conversational Experiences
Voice user interfaces (VUIs) are becoming all the rage today. But how do you build one that people can actually converse with? Whether you’re designing a mobile app, a toy, or a device such as a home assistant, this practical book guides you through basic VUI design principles, helps you choose the right speech recognition engine, and shows you how to measure your VUI’s performance and improve upon it.

Wired for Speech: How Voice Activates and Advances the Human-Computer Relationship
Wired for Speech presents new theories and experiments and applies them to critical issues concerning how people interact with technology-based voices. It considers how people respond to a female voice in e-commerce (does stereotyping matter?), how a car's voice can promote safer driving (are "happy" cars better cars?), whether synthetic voices have personality and emotion (is sounding like a person always good?), whether an automated call center should apologize when it cannot understand a spoken request ("To Err is Interface; To Blame, Complex"), and much more.
ClassPass’ Founder on How Marketplace Startups Can Achieve Product/Market Fit
Now, Kadakia advises founders to constantly return to on one all-important question: what problem in the world are you trying to solve? With her eye steadily on the mission, and a laser focus on only the most critical metrics, she guided her company from a near-bust to a $470 million game-changer. In this exclusive interview, she walks through that trajectory, sharing the nine key lessons she’s learned on how startups building a marketplace can find product/market fit.

Designing a VUI — Voice User Interface
More and more voice-controlled devices, such as the Apple HomePod, Google Home, and Amazon Echo, are storming the market. Voice user interfaces are helping to improve all kinds of different user experiences, and some believe that voice will power 50% of all searches by 2020.