Usability testing refers to evaluating a product or service by testing it with representative users to identify any usability problems, collect qualitative and quantitative data and determine the participant's satisfaction with the product.
Stop doing user interviews. Start having conversations.
If the person you are talking to is engaged, what they tell you will be more natural, your insights will be deeper and learnings more nuanced. If they’re disengaged, you’ll get your yes, no answers, but they won’t feel like going deep, sharing their feelings, and opening up to you.
The Brief Guide to Testing Mobile Interfaces
It is important to build an app with all features and functionality that are required. If the app is created without an effective testing plan, users are likely to come across unexpected bugs and errors. In the modern world with tough and growing competition in this field, the risk is high that they will quickly lose interest to the app while thoughtful testing and analysis is the solid way to avoid this risk.
The best way to record, transcribe & search important conversations like meetings, user interviews, lectures & video calls.
Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability
Since Don’t Make Me Think was first published in 2000, hundreds of thousands of Web designers and developers have relied on usability guru Steve Krug’s guide to help them understand the principles of intuitive navigation and information design. Witty, commonsensical, and eminently practical, it’s one of the best-loved and most recommended books on the subject.
Interviewing Users: How to Uncover Compelling Insights
Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that's not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You'll move from simply gathering data to uncovering powerful insights about people.
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability.
Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems
By paring the process of testing and fixing products down to its essentials ("A morning a month, that's all we ask"), Rocket Surgery makes it realistic for teams to test early and often, catching problems while it's still easy to fix them.