Design Thinking
Design thinking is an ideology supported by an accompanying process. The design-thinking ideology asserts that a hands-on, user-centric approach to problem solving can lead to innovation, and innovation can lead to differentiation and a competitive advantage.
Articles

Design Thinking 101
What is design thinking and why should you care? History and background plus a quick overview and visualization of 6 phases of the design thinking process. Approaching problem solving with a hands-on, user-centric mindset leads to innovation, and innovation can lead to differentiation and a competitive advantage.

How I Stopped Worrying and Learned to Love Design Thinking
When companies become design literate, they’ll use design thinking to solve problems such as improving team dynamics or coming up with a product line extension. Design Thinking is a terrific approach for coming up with viable ideas for innovative improvement.

Design thinking origin story plus some of the people who made it all happen
Design thinking as an approach has been slowly evolving since the 1960’s. Over the past fifty plus years, design thinking [or design really; let’s be honest] has appropriated many of the best tools and techniques from creative fields, social and computer sciences.